Special Services

Overview Special services are enhancements that, for a fee in addition to postage, provide greater security and accountability for mail, convenience to the sender, or improved handling.

Certified Mail

Provides sender with mailing receipt. Delivery record is maintained by USPS. No insurance provided.

Available for: First-Class Mail and Priority Mail.
May be combined with: restricted delivery, return receipt.

Delivery Confirmation

Provides the date and time of delivery or attempted delivery. Delivery Confirmation may be purchased at the time of mailing only.

This service may be obtained in two forms:

  1. An electronic option for mailers who apply identifying bar codes to each piece, provide an electronic file, and retrieve delivery status information electronically.
  2. A retail option for mailers who retrieve delivery status through the USPS Internet website or the toll-free number 800-222-1811. No record is kept at the office of mailing.

Available for: Priority Mail, Standard Mail pieces subject to the residual shape surcharge (electronic option only), and Package Services.

Express Mail Insurance

Provides automatic indemnity coverage of Express Mail up to $500 at no extra charge for items that are lost, rifled, or damaged. Additional insurance may be purchased up to a maximum liability of $5,000. For negotiable items, currency, or bullion, the maximum liability is $15.

May be combined with: return receipt, COD (except Express Mail Military Service).

Insured Mail

Provides indemnity coverage of up to $5,000 for a lost, rifled, or damaged article. Record of delivery is maintained by USPS for pieces insured for more than $50. Bulk insurance is available for authorized mailers.

Available for: Standard Mail pieces subject to the residual shape surcharge (bulk insurance only), Package Services, merchandise sent at First-Class Mail or Priority Mail rates.

Restricted Delivery

Directs delivery only to addressee or addressee's authorized agent.

Available for: First-Class Mail, Priority Mail, and Package Services that are sent certified mail, COD, mail insured for more than $50, registered mail.

Return Receipt for Merchandise

Provides sender with a mailing receipt and a return receipt. Return receipt supplies the recipient's actual address if different from the address used by the sender. Delivery record is maintained by the USPS.

Available for: merchandise sent as Priority Mail, Standard Mail pieces subject to the residual shape surcharge, Package Services.

Signature Confirmation

Provides the date and time of delivery or attempted delivery. May be purchased at the time of mailing only.

This service may be obtained in two forms:

  1. An electronic option for mailers who apply identifying bar codes to each piece, provide an electronic file, and retrieve delivery status information electronically.
  2. A retail option for mailers who retrieve delivery information through the USPS Internet website or the toll-free number 800-222-1811.

A delivery record, including the recipient's signature is maintained by the USPS and is available, via fax or mail, upon request. No acceptance record is kept at the office of mailing. Waiver of signature is optional.

Available for: Priority Mail and Package Services.

Return Receipt

Provides sender with evidence of delivery (to whom the mail was delivered and date of delivery). May be requested at the time of mailing or after mailing. A return receipt requested at the time of mailing also supplies the recipient's actual delivery address if different from the address used by sender.

Available for: Express Mail, First-Class Mail, Priority Mail, and Package Services when purchased with one of the following: certified, COD, mail insured for more than $50, registered mail.

Reply Mail

All business reply postage and handling charges are billed back to using departments. When you decide to design any business reply envelope or card, please call the Drop Zone manager at 918-444-2612 for proper format. Having your department name on the mail piece will help proper billing.

Business Reply Mail

Business reply mail enables mailers to receive First-Class mail by paying postage only on the mail which is returned. We guarantee payment of the appropriate First-Class postage plus a handing charge per piece. A special format is required for mailing in foreign countries. Departments can contact the Copy Shop to have business reply envelopes created for their departments.

Note: Business reply Mail Handling Charges have different ranges of cost. Contact the Drop Zone prior to designing or printing any Business Reply mail pieces to insure the most cost effective method.

Meter Reply Mail

In some instances Meter Reply Mail is the most cost efficient method since there is no service charge, but postage is prepaid. For information, contact the Drop Zone.

Merchandise Return

Specially designed labels can be printed to supply customers wishing to return packages. As with Business Reply Mail, a handling fee plus postage is charged.