Disability Services 

Department Mission Statement: 

In conjunction with the overall mission of Northeastern State University and Student Affairs, Student Disability Services is committed to ensuring an atmosphere of understanding and awareness of special needs in a welcoming, friendly environment. By providing or arranging reasonable accommodations and services, Student Disability Services collaborates with the campus community to promote equal access to educational and enrichment experiences for the academic and personal growth of the students we serve. The advocacy each student receives supports the student’s endeavor for self-sufficiency and determination to succeed.

Department Summary (description of services and staff) 

Student Disability Services provides academic assistance which is tailored to the needs of the individual student.

Student Disability Services is staffed with two coordinators. One coordinator provides accommodations for the Tahlequah and Muskogee campuses and the other coordinator provides accommodations for the Broken Arrow campus. The coordinators work closely with each other in an effort to provide consistent accommodations between the campuses.

Tenets:

Student Disability Services staff serve students through:

• Ensuring equal access for students with disabilities to curricular opportunities
• Enhancing the understanding and support of students with disabilities
• Serving as a guide toward compliance with access requirements
• Advocating for equal access, appropriate accommodations, and respectful treatment of students     with disabilities
• Collaboration with other areas to improve programs and services

Initiatives: 

Disability Services initiatives for 2014-2016 are the following (priority order): 

1. Assessment: Formalize an assessment plan that measures student learning, campus environment and department continuous improvement in services and operations. 

Objective 1 (task to complete initiative)– description

 Action Steps
a. Complete CAS review
b. Define Student Learning Outcomes as they apply to Disability Services

 Success measure(s)

1. Begin CAS review in the Fall of 2014
2. SLOs are defined and applied as related to programs and services.

 Time frame: 6 months

Point person(s): Donna Agee and Megan Reese

 Assessment methods: Focus group review of the process and outcomes

 Budget needs: None

 Link to D23 and/or Student Affairs Strategic Goal(s): Continuous Improvement



2. Health and Wellness: Increase student awareness and activity related to health and wellness habits, behavior, and perceptions. 

Objective 1 (task to complete initiative)- description  

 Action Steps
a. Become more active in programming/promoting disability awareness and education.

 Success measure(s)
1. Offer 2 or more programming or promotion activities per semester

Time frame: Ongoing

Point person(s): Donna Agee, Megan Reese

Assessment Methods: Each program will be evaluated with surveys or other type of feedback instrument. 

Budget needs: Current budget is inadequate due to the costs associated with providing accommodations for students in need of services, such as in-class assistance by either sign language interpreter or paid student aid reader, if class related materials are unavailable in audio format. 

Link to D23 and/or Student Affairs Strategic Goal(s): Strategically enhancing student services to assist students in overcoming obstacles in order to achieve education goals.


3. Leadership/Civic Engagement: Foster an environment for students to gain knowledge and experience in leadership and service. 


 Objective 1 (task to complete initiative)– description

 Action Steps
a. Establish a pool of student workers to be used as classroom assistants, readers, and scribes for disabled students, as well as students with temporary, courtesy accommodations.
c. Partner with appropriate departments to expand instruction opportunities for ADA students with Reaching and Writing deficiencies beyond the required zero level classes.


 Success measure(s)
1. Begin holding regular planning meetings beginning Spring 2014 in order to distribute work and move initiatives forward.


 Time frame: Ongoing Point person(s): Donna Agee, Megan Reese

 Assessment methods: None

 Budget needs: Will utilize current funds.

 Link to D23 and/or Student Affairs Strategic Goal(s): Fostering a dynamic environment for students to personally grow through co-curricular experiences.


4. Collaboration: Expand partnerships and collaboration opportunities with university departments, academic units, and community entities. 

 Objective 1 (task to complete initiative)– description


 Action Steps

a. Build relationships with area Vocational Rehabilitation counselors to review services.
b. Build relationship with Physical Plant Director in order to become included in review of campus accessibility plans.
c. Meet with academic affairs and enrollment management concerning priority registration of disabled students, as well as course substitutions and waivers.
d. Meet with management of Bookstore and Copy Stop to discuss a working arrangement concerning buy back and enlarging of cut textbooks for visually impaired students.
e. Build relationship with MSC in order to provide ADA input/considerations for future installations.
f. Build relationships with counselors in local high schools and services at TCC to assist with creating a seamless transition to NSU.
g. Identify a local network of licensed professional providers for student learning disability testing and evaluation.
h. Partner with Counseling Services and Student Health Center to consider electronic documentation through their system.

 Success measure(s)

1. Schedule an initial meeting with Voc Rehab (Summer 14) Follow up as needed.
2. Schedule an initial campus tour or other meeting with physical plant by end of fall 2014 and follow-up as needed.
3. Schedule a meeting with EM and Academic Affairs to explore options for enrollment by the Spring 2015.
4. Schedule an initial meeting with mgmt. of bookstore and Copy Stop and follow up as needed by Summer 2014.
5. Schedule an initial with MSC to discuss ADA considerations and options by Spring 2015 and follow-up as needed.
6. Schedule an initial meeting with one of the above by Summer 2015.
7. Begin holding regular planning meetings beginning in Spring 2014 in order to distribute work and move initiatives forward. Involve campus partners as needed.

Time frame: Ongoing

Point person(s): Donna Agee, Megan Reese

 Assessment methods: Focus groups, review of documentation or other data collected to utilize in decision-making.

 Budget needs: Will utilize current funding.

 Link to D23 and/or Student Affairs Strategic Goal(s): Partnering with university constituents to ensure students have a seamless, positive experience in achieving their academic goals.


5. Technology: Increase technology resources to enhance the quality of student services and programs.

Objective 1 (task to complete initiative)– description 

 Action Steps
a. Explore software options to facilitate case management and record-keeping.
b. Institutionalize support of closed captioning project.
c. Institutionalize assistive technology software support on all campuses which would provide technical support as well as training for ADA students.
d. Examine feasibility of Assistive Technology Lab in Library which would include magnifiers, computer based programs, and scanners.


 Success measure(s)
1. Begin holding regular planning meetings in order to distribute work and move initiatives forward. Involve campus partners as needed.
2. Success will be measured by the widespread implementation of current and appropriate assistive technology.
3. Begin holding regular planning meetings Beginning Spring 2014 in order to distribute work and move initiatives forward. Involve campus partners as needed.


Time frame: Ongoing

Point person(s): Donna Agee, Megan Reese

 Assessment methods: None

 Budget needs: Individual projects will have their own budget needs. Plans for each project will be developed and presented to VPSA.

 Link to D23 and/or Student Affairs Strategic Goal(s): Innovative infrastructure


6. Campus Safety: Advance infrastructure to provide support to students in crisis, to quickly address behavior concerns, and to keep in alignment with federal regulations related to mental health and campus safety. 

Objective 1 (task to complete initiative)– Continue to utilize the Behavioral Intervention Team to proactively prevent and address threats to campus safety 

 Action Steps
a. Regularly walk through campus buildings in order to identify areas that may not be safe for students with disabilities.
b. Work with campus partners to maximize safety for students with disabilities (examples: wheelchair accessibility, cross-walk safety, and sidewalk maintenance).

 Success measure(s)

1. Campus walk-throughs will be completed 2x/semester.
2. Meetings will be held a minimum of 1x/academic year with campus partners charged with student safety.

 Time frame: Ongoing

Point person(s): Donna Agee, Megan Reese

 Assessment methods: visual checklist completed for campus walk-through

 Budget needs: Will explore funding options based on needs, gaps, and identified problem areas.

 Link to D23 and/or Student Affairs Strategic Goal(s): Enhancing services to assist students in overcoming obstacles in order to achieve education goals


7. Professional Development: establish ongoing professional development program for all personnel. Continue membership in Association on Higher Education and Disability and Oklahoma Association on Higher Education and Disability. 

Objective 1 (task to complete initiative)– description 

 Action Steps
a. Attend one conference yearly and/or local trainings to keep abreast of ADA policy and trends, as well as the interpretation of diagnostic documentation/IEPs presented at time of student registration.
b. Provide workshops/training for faculty and staff on disability related topics.

Success measure(s)

1. Attendance to at least one conference or training for each full-time staff person yearly that is related to work and profession.
2. Plan budget accordingly: Begin holding regular planning meetings in order to distribute work and move initiatives forward. Spring 2014.

 Time frame: Ongoing

Point person(s): Donna Agee, Megan Reese

 Assessment methods: Discuss at budget planning meetings funding gaps or needs in order to sustain ongoing professional development.

 Budget needs: Current budget is inadequate to provide enough financial support for the student’s required accommodations as well as professional development.

 Link to D23 and/or Student Affairs Strategic Goal(s): Continuous improvement


8. Division Advancement: Determine and implement strategies for area improvement and growth.

 Objective 1 (task to complete initiative)– description

Action Steps
a. Create an SDS testing center for the Tahlequah and BA campuses.
b. Partner with appropriate departments to institute formal accessibility policies concerning NSU’s online presence and distance learning.
c. Present at New Faculty Orientation on the role of Student Disability Services in the classroom.
d. Acquire the appropriate space, staff, and resources to develop and expand the area according to student utilization and need.
e. Assist in obtaining sufficient campus compliance in educational materials and services for visually and hearing impaired students.
f. Continue promotion of equal access, universal design on campus, and address disability issues.


Success measure(s)

1. A fully-functional testing area that accommodates student needs, even during peak usage has been established.
2. Begin holding regular planning meetings in order to distribute work and move initiatives forward. Involve campus partners as needed.
3. Present at NFO beginning Fall 2014.
4. Plan budget accordingly: Begin holding regular planning meetings Sp 2014 in order to distribute work and move initiatives forward. Involve campus partners as needed.
5. Engage in at least one promotional activity each year.

 Time frame: Ongoing; beginning 2014

Point person(s): Donna Agee, Megan Reese

 Assessment methods: Survey of programs, checklist of completion, develop action plans, Pre-Post tests utilizing 5-point Likert scale for program evaluation.

 Budget needs: Will utilize existing funds.

 Link to D23 and/or Student Affairs Strategic Goal(s): Continuous Improvement