Patient Rights and Responsibilities

Patient Rights


  • Every patient has the right to be treated in a professional, courteous, and caring manner without prejudice on any basis whatsoever.
  • Every patient has the right to a second opinion or referral.
  • Every patient has the right to privacy during medical care.
  • Every patient has the right to confidentiality of all communications with staff and confidentiality of the medical record and the right to approve or refuse release of information to the fullest extent provided by law.
  • Every patient has the right to refuse recommendations for medical care.
  • Every patient has the right to refuse to participate in any research program.

Patient Responsibilities


  • Every patient has the responsibility to arrive as scheduled for appointments and to notify Student Health Services if cancellation of an appointment is necessary.
  • Every patient has the responsibility to either carry out treatment and education recommendations or to accept responsibility for the outcome.
  • Every patient has the responsibility to become informed, through available printed material and/or questions to the Student Health Services staff, about the scope of basic services offered, the cost of services, and the necessity for additional medical insurance.
  • Every patient has the responsibility to actively seek clarification of any aspect of participation in Student Health Services and programs (including cost) that is not understood.
  • Every patient has the right and responsibility to bring forward suggestions or grievances about the Student Health Services. This includes the right to receive a personal response.