Interview Preparation

Interview Career Development Resources | NSU Career Services

The interview process can be very intimidating. Knowing how to answer the interview questions in a manner that is professional and that highlights your qualifications, experience, and accomplishments can sometimes be difficult. Behavioral interviews are very probing in nature and are based on the concept of "predictable future behaviors." In other words, what you have done in the past strongly suggests what you will do in the future. The intention of behavioral based questions are to find out who you are. Navigate below for interview resources. Make sure to schedule a Mock Interview appointment with a Career Counselor to practice your interview skills! 

Schedule an appointment with a Career Counselor

Each of these resources are designed to help you ace your interview. Use them to prepare for internship, job, and graduate school interviews. 

Optimal Resume offers an Interview Module that allows you to record answers and watch them back for extra practice. Use this Self-Assessment to evaluate your responses as another layer of preparation! 

As your interview approaches you might not be able to predict what questions will be asked but you can develop a strategy to be prepared for job specific questions. 

  • Prepare for the interview:

    • Before going to an interview, look at the job description and think of some of your most important milestones and use these as examples while answering questions.
  • During the interview:

    • The interviewer says: "Tell me about a time when you were a part of a difficult team and what you did to get the team back on track." Include the following in your answer:
      • Situation
      • Task
      • Action
      • Results
  • Additional interview advice:

    • Make sure your response is clear and concise.
    • If you cannot think of an answer, say so. Do not try to bluff your way through the question, the interviewer will know.
    • The best candidates are able to speak to everything on their resume.

Courtesy of the National Association of Colleges and Employers.

Interviews are your place to truly make a great first impression. Interviews can happen in a variety of mediums; phone, video, or in-person. Each have their own nuances. Regardless of the medium, having good interview etiquette will help you put the right foot forward. 

  • Be on time. Or arrive five minutes early. Being late says you are disorganized and not very good at time management. Being late is also inconsiderate to the interviewer since they are taking time out of their schedules to give the interviewee an opportunitiy. 
  • Turn off your cell phone. You do not want to be distracted as you offer your expertise to an employer.
  • Respect those already employed. It does not matter whether you are interviewing to be an entry-level employee or the next CEO of an organization. Be polite to everyone you meet.
  • Dress like you mean it. Dress in business attire, even if you are interviewing in a business-casual office.
  • Be handy with your handshake. Hand out. Clasp the extended hand firmly, but gently. Pump once. Release. Follow the employer's lead on handshaking to gauge comfort level in COVID times. If no handshake occurs, a proactive greeting works just as well. 
  • Have a presence. Speak well, make eye contact, sit up straight.
  • Say thank you, twice. Thank the interviewers when you meet them in person. Then, thank them after the interview with a hand-written or appropriately formatted email.

Courtesy of the National Association of Colleges and Employers.

  • Turn off distractions. Take your phone into a quiet room.
  • Have all of your tools in one place:
    • resume
    • pen and paper to jot the interview(s) name(s) down immediately and to take notes during the interview
    • company research (with relevant information highlighted)
    • questions to ask about the company and position
    • a loosely written outline of points to make or items to cover as you discuss the position
    • a glass of water.
  • Dress the part for the interview. Experts say if you are dressed in a professional manner, you will speak that way.
  • Smile as you respond to questions. You can hear a person's smile over the phone making you sound more interested in teh job. Since you cannot see a person's facial expression or body language, it is important to sound enthused. 
  • If an employer calls and wants to do the interview right away (instead of setting up an appointment), excuse yourself politely and offer to call back in five minutes. This will give you time to make the psychological switch from whatever you are doing to your professional demeanor.
  • Stand up to talk. Your position affects the quality of your voice. If you are sitting down or relaxing, you do not project the same readiness and intensity as when you stand up.
  • Talk only when necessary. Since you lack the visual cues of body language to assess whether you have said enough, mark the end of your response with a question, such as "Would you like more details of my experience as an intern with {insert} Company?"
  • Let the employer end the interview. Then you should say "Thank you for your time," and reiterate your interest in the position.
  • Write a thank-you note to anyone who participated in the phone interview.

Courtesy of the National Association of Colleges and Employers.

  • Understand the technology and be comfortable with it.
  • Consider the image and the interview environment.
  • Test all settings and connections beforehand.
  • Be prepared for a system hiccup.

Courtesy of the National Association of Colleges and Employers.