Facilities Maintenance Forms & Requests

Forms & Requests:

Facilities Management Service Request

NSU Facilities Management utilizes a maintenance management software program, SchoolDude. The software is used for campus wide work orders. To submit a work order, click the link below. You will be required to know the following:

  • Your contact information.
  • The building and room number in need of service.
  • A detailed description of the problem.

SERVICE REQUEST FORM

If you have any other questions, please contact Facilities Call Center at x2402.

Facilities Management Special Request

A special request is defined as non routine maintenance or repair to existing conditions of the facility, and are to be submitted two weeks prior to the date of the event. To submit a special request, click the link below. You will be required to know the following:

  • Your contact information.
  • The building and room number.
  • Department funding the request.
  • The requested date of completion.
  • A detailed description of the request.

SPECIAL REQUEST FORM

Examples may include estimation of cost of any work, new construction, remodeling, new fixtures, new painting, new carpet or tile, office or equipment moving, use of stage, additional electrical service, use of Facilities Management vehicle, special events, special cleaning, special grounds work, etc.

If you have any other questions, please contact Facilities Call Center at x2402.

Service Priority:

Emergency:

An unscheduled corrective activity that requires immediate attention to protect and save property or lives. May not necessarily be a permanent repair.

High:

An unscheduled corrective activity that requires immediate attention to restore a critical piece of equipment whose failure may pose a potential threat to personal safety or equipment and building systems. Examples include a power outage or a broken water line.

Medium:

An unscheduled corrective activity where the problem does not pose an immediate safety hazard but requires prompt response. Examples include a temperature problem (too hot or cold), a lighting failure, or broken window.

Low:

Minor day-to-day repair jobs. Examples include replacement of damaged ceiling tiles, minor floor or wall repairs.

Scheduled:

Preventive maintenance, major repairs, minor alterations and renovations, and event related support.

For more information on service request priorities, click the link below to view our PDF:

SERVICE REQUEST PRIORITIES

Information Technology Service

For all IT related issues, please contact the IT Service Desk at 918-444-5678 or visit the

ITS WEBSITE

Housing Information

For housing service requests, click the link below to submit a form.

HOUSING SERVICE REQUEST

 

EMERGENCY:

For after hours emergency maintenance requests, contact the NSU Campus Police department at 918-444-2468.